Welcome to Moonlight Shadow
Real,A-line,Bead,Belt,Wedding Dress,Bridal Dress,Appliques,Deep V Neck,Boho,Tulle,Wedding Gown,Robe De Mariee,Custom Made
1.Leading Time for Dress Tailor:
10 to 30 days,time depends on the dress design.all dresses are hand work after order, time will be different because some dresses have decoration with too many lace appliques, flowers, beads, pearls and crystals.
2.Shipping Delivery Time:
for AliExpress Standard Shipping, it needs 15 to 60 days, time depends on the distance between customer’s place and China.
for fast shipping,such as DHL, UPS,Fedex,TNT, it needs 4 to 15 days, time depends on the distance between customer’s place and China.
3.Custom Made Service:
if you need to tailor the dress according to personal sizes and colors,PLEASE CONTACT WITH SELLER FOR DETAILS.
4.Detailed informartion needed for Custom Made Service:
please help us the detailed size for bust,waist,hip,shoulder to floor(with shoe),shoulder to shoulder,arm eye,arm length.just refer to the size measurement chart.
1) Bust =
5.Plus Size Service
Size from US 20W to US 28W, if need, please conatct with us.
Almost all the products can be returned except the custom made ones.Please keep the dress brand new with original tags and label on.Please contact us before you sent the dress back!We will give you the return details.If you just return to the dress to the address on the package, we can not get it and refund you.1. If you find the dress in wrong color or measurements, please send us clear photos within 3 working days since you receive the skirt. You can return and refund or change the skirt.2. If there is obvious quality problem with the dress, such as large dirt, broken or defects surface, please send us clear photos within3 working days since you receive the skirt. You can return and refund or change the skirt. 3.If it is not the quality problem, we will deduct the postage when we refund you.4.Product must be unworn and in the original condition even after tried on for fit and size.5.Product can not Refund: Worn, Perfumed, Altered or without the original Brand&Labels.
You can send us email if you have any question, our customer services team are available to assist all your queries as soon as we get your email.Please keep our company information in your contact file, visit our site when you have time or need new products, you will find nice dresses which are fit your market well. Also send us email if you want to make your own design, we can make dresses according to customers’ requirements.We understand that ordering a dress for your special occasion is an important undertaking, and our cancellation policy was created with this in mind. However, it is important to note that our dresses are made to order, and once the creation process has begun the materials cannot be reused. The good news is that after placing your order, there is still time to make up your mind. Please refer to our cancellation policy below for details:Our Cancellations Policy1. Orders canceled within 24 hours of payment confirmation will be eligible for a full refund.2. Orders canceled 1-3 days after payment confirmation will be eligible for a partial refund consisting of the full shipping cost and 50% of the product purchase price.3. Orders canceled after 3 days of payment confirmation will be eligible for a partial refund consisting of the full shipping cost.4. Once your order has been shipped, it can no longer be canceled.We are specializes in the design and production of top grade wedding dress, Besides, we provide production for many world famous wedding brand companies,including wedding dress,evening dress,prom dresses,cocktail dresses,party dresses and various bridal gowns.Welcome to consult the discussion.